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Most frequently asked questions

  • Do I get a courtesy car after I've made a claim?
  • Can I pay by debit card?
  • Do I need business use to drive to work?
  • Who do I call if I've had an accident?
  • I am taking my car off the road for a period of time - do I still have to pay my insurance premium?
  • Will I lose my no-claims discount if the accident wasn't my fault?
  • How do I make a claim?
  • Am I covered on my car insurance if I leave my keys in the car?
  • Can I pay by credit card?
  • How do I file an insurance-related complaint?
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